FAQs

1. Where is KensDealStore based?
KensDealStore is an online retailer serving customers across the U.S., Canada, and select international countries. Our products ship from trusted suppliers and warehouses within North America.

2. Do you ship internationally?
Yes, we ship to many countries including Canada and across the EU. Shipping costs and delivery times may vary depending on your location.

3. How long does shipping take?
For U.S. customers, standard shipping typically takes 3–7 business days. For Canada and the EU, delivery may take 7–14 business days depending on customs and local carriers.

4. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor your package’s journey in real time.

5. What is your return policy?
We offer a 30-day return policy on most products. Items must be unused and in original packaging. Contact our support team to start a return.

6. What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, and other secure payment gateways available at checkout.

7. Is my payment information secure?
Yes. KensDealStore uses SSL encryption and secure payment processing to ensure your data is protected.

8. Do you offer warranties on your products?
Yes, many of our products come with manufacturer warranties. Warranty details can be found on the individual product pages.

9. How do I contact customer support?
You can reach our support team via the contact form on our website or email us directly at hinklekenneth@ymail.com. We typically respond within 24 hours.